Hab eine neue Antwort vom Support, die brauchen in der Regel ca. 2 Wochen bis die Antworten vom Data Protection Team.
Kurzfassung :
API kommt frühestens in H2/2026, weil sie noch prüfen, wie sie den EU Data Act umsetzen. Historische Daten werden strikt nach 30 Tagen gelöscht (DSGVO). GPS rücken sie nicht raus (angeblich nicht dauerhaft in der Cloud).
Vollständig antwort:
Dear Igor,
Thank you for your email. We have reviewed your specific requests and provide our response below.
1. Your Specific Requests
1.1 Request for Full Historical Data Since Delivery
Please note that these data is stored for a limited period of 30 days. Consequently, we are technically unable to retrieve or provide any data 30 days ago. This limitation is inherent to our data retention policy, which complies with applicable data protection laws such as EU GDPR.
1.2 Request for GPS Data
Please note that your vehicle’s GPS data is not continuously uploaded to our cloud services. Location data is typically recorded and transmitted only when triggered by specific functions, such as the use of the navigation service. Upon reviewing our records, we identified that the „GPS data“ was listed incorrectly in the original 【DATA_CATELOGUE】 provided to you. We sincerely apologize for any confusion it may have caused. Consequently, this means we are unable to fulfil this request.
1.3 Request for API Access
The feasibility of an API solution is still under internal assessment. Should we proceed, we currently anticipate that it could be available in the second half of this year. Please note that the final implementation of this feature will depend on the ultimate measures we adopt to comply with the evolving requirements and interpretations of the EU Data Act. We will keep you informed if the API solution is available.
2. Interim Solution
While we work towards a long-term solution, we want to assist you in accessing your data to the extent possible. We kindly propose that data retrieval be initiated upon your request via email. Given that data is retained for only 30 days, we suggest a monthly request could ease your burden in some ways.
Please note that there may be a gap of a few days among your request, data extraction and data provision date, and the same applies to data provided.
Thank you for your continued cooperation and support. Should you have further questions, please do not hesitate to contact us.
Sincerely,
XPENG Data Protection Team